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Signed in as:
filler@godaddy.com
1. Pre-Orders
All products are made fresh on pre-order only.
We recommend placing orders at least 24–48 hours in advance.
Custom cakes and hampers may require additional lead time depending on design and size.All orders are subject to acceptance and availability.
2. Order Confirmation
Orders are confirmed only after acknowledgment from The Aurum Crust team.
Customers are responsible for providing accurate delivery information.
3. Payment
Payments can be made via UPI (GPay/Paytm/PhonePe)
Payment confirmation is required before we process your order.
4. Pickup & Delivery
Self pick-up is available. At the time of checkout, date and pickup slot can be selected.
Third-party delivery services can be availed.
Delivery timelines are estimated and may vary due to unforeseen circumstances.
The Aurum Crust is not liable for delays caused by third-party delivery services or traffic conditions.
5. Cancellation, Returns & Refunds
Orders once placed cannot be cancelled.
We cannot be held responsible for quality issues arising from improper storage or delayed consumption. Please refer to our Return & Refund Policy for detailed information.
6. Food Safety
The Aurum Crust is a registered home bakery under FSSAI (License No. 23625029004905), complying with all hygiene and safety standards.
7. Rights & Ownership
All designs, photographs, and branding elements are the property of The Aurum Crust™ and may not be reproduced without permission.
8. Agreement
By placing an order, you agree to The Aurum Crust’s terms and conditions as listed above.
9. Liability
The Aurum Crust™ is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is limited to the value of the products purchased.
10. Privacy
Personal information collected during orders is used solely for processing, delivery, and communication.
We respect your privacy; please refer to our Privacy Policy for detailed information.
11. Modifications
The Aurum Crust™ reserves the right to update or modify these terms at any time without prior notice.
Contact
For any queries regarding these terms, please reach out:
Email: support@theaurumcrust.com
WhatsApp: +91 7675085124
At The Aurum Crust™, we take pride in crafting every product with care, premium ingredients, and attention to detail. Because our creations are handmade, perishable, and made to order, we request that you review the following policy before placing your order.
1. Order Accuracy
Please double-check your order details, including cake size, flavor, egg/eggless preference, delivery date, and delivery address.
We are happy to assist with modifications if requested within 1 hour of placing the order.
2. Cancellations
Orders once placed cannot be cancelled due to the perishable nature of our products.
3. Returns
Due to hygiene and freshness standards, we cannot accept returns on baked goods.
If an item is received damaged or does not meet the specifications agreed upon at the time of purchase, please contact us immediately with photos and order details.
4. Refunds
Refunds are considered only in cases where the product is faulty or incorrect.
Once your claim is reviewed and verified, we will offer a replacement or issue a refund at our discretion.
Refunds will be processed via the original payment method within 5–7 business days after approval.
5. Contact
For any concerns, please reach out to us at:
Email: support@theaurumcrust.com
WhatsApp: +91 7675085123
Address: GK Zenith, Block C 501, Balaji Nagar Road, Yapral, Secunderabad - 500087
We are committed to ensuring that your experience with The Aurum Crust™ is as delightful and seamless as our handcrafted treats.
Copyright © 2025 The Aurum Crust™ - All Rights Reserved.
Registered Home Bakery under FSSAI (License No. 23625029004905)
Crafted with care — where every crumb is a celebration of comfort and elegance.
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